AI SOLUTIONS

AI that becomes part
of how you work.

Give customers and employees useful answers from your business information. Connect the next step to your tools, with clear boundaries and human backup.

Build AI around your businessExplore the assistants ↓
Your business assistantEXAMPLE
ProductsServicesApproved knowledge
CUSTOMER

Which product would you recommend for a small workshop?

BUSINESS ASSISTANT

I can compare suitable products from the approved catalog. What will you use it for, and what’s your budget?

Source: product catalog · requirements still needed
CONNECTED NEXT STEPConversation → lead → CRM → sales

Only after the customer agrees to follow-up.

Illustrative conversation. No live AI or systems connected.

Approved business knowledgeDefined action permissionsHuman handoff with context
ANSWERS THAT LEAD SOMEWHERE

An assistant should know
your business.

Website information, products, services, FAQs, documents and internal knowledge become useful sources. Access to orders, CRM records and customer information is scoped separately around permissions and available integrations.

Business knowledgeRelevant answer + sourceAllowed action or human handoff
CHOOSE THE JOB. BUILD THE ASSISTANT.

Six useful starting points.

Different interfaces. One practical principle: help someone complete the next step.

01 / AI Website Assistant

A useful answer, while the visitor is still here.

Help visitors understand your services, products and policies using approved business information. Recommend relevant pages, gather enquiry details and offer a human handoff.

Discuss this assistant
INPUT

“Do you offer installation?”

CHECK APPROVED INFORMATION

Approved service information

ANSWER / DECISION

Installation is available for selected products. Share the product and your location so our team can confirm the options.

ALLOWED NEXT ACTIONCapture an enquiry with the relevant details

Does not promise availability or pricing outside approved information.

02 / AI Sales Assistant

Give sales the context before the first call.

Understand enquiries, ask relevant questions and prepare a useful summary. Connect the result to a CRM lead and a notification for the right salesperson.

Discuss this assistant
INPUT

“We need a new website for our workshop.”

CHECK APPROVED INFORMATION

Qualification rules and service information

ANSWER / DECISION

What should customers be able to do on the website, and do you have a target launch date?

ALLOWED NEXT ACTIONPrepare a lead and sales summary

Your sales team owns the offer, negotiation and commercial decisions.

03 / AI Customer Support

Routine answers. Thoughtful handovers.

Find approved information and answer common questions. Create a support case when the issue needs investigation, with the original conversation attached.

Discuss this assistant
INPUT

“I received the wrong product for order #1842.”

CHECK APPROVED INFORMATION

Support policy and authorized order information

ANSWER / DECISION

I’ll pass this to the support team with your order details so they can review the replacement request.

ALLOWED NEXT ACTIONCreate a support case and attach context

Refunds, exceptions and sensitive cases follow agreed human-review rules.

04 / AI Product Advisor

Help customers choose for the job they actually have.

Understand intended use, budget, preferences and compatibility. Compare relevant products and explain why each option fits.

Discuss this assistant
INPUT

“Something compact for a workshop, under €500.”

CHECK APPROVED INFORMATION

Approved product catalog and compatibility data

ANSWER / DECISION

Let’s compare compact options within your budget. What will you use it for most often?

ALLOWED NEXT ACTIONShow relevant products and offer help choosing

Availability and recommendations depend on the catalog information provided.

05 / AI Knowledge Assistant

Make the answer easier to find than the document.

Help employees search approved internal knowledge. Return useful guidance with a source, and flag when the available information does not answer the question.

Discuss this assistant
INPUT

“How do we handle a damaged delivery?”

CHECK APPROVED INFORMATION

Approved internal delivery procedure

ANSWER / DECISION

Record the order details and the damage, then follow the review steps in the delivery procedure.

ALLOWED NEXT ACTIONLink the source and prepare an internal task

Document access follows the employee’s agreed permissions.

06 / Custom AI Solutions

Build around the process that makes your business different.

Create an internal assistant, document workflow, customer portal or AI-powered application around a specific operational need.

Discuss this assistant
INPUT

“Can we turn these applications into review-ready records?”

CHECK APPROVED INFORMATION

Application requirements and validation rules

ANSWER / DECISION

Extract the required fields, identify missing information and prepare a structured record for review.

ALLOWED NEXT ACTIONPrepare a record inside the agreed workflow

Scope, access, allowed actions and acceptance checks are defined before development.

A PERSON WHEN IT MATTERS

AI handles the routine.
Your team stays in control.

Choose what the assistant can access, which actions need approval and when it should stop. A handoff includes the question, conversation and useful context.

BEFORE WE BUILD

Useful answers.
Clear limits.

How is this different from AI automation?

AI Solutions focuses on the assistant or application people use. AI automation adds interpretation and actions inside an existing process, such as email routing or document handling.

Can it use our current tools?

We assess available integrations, information sources and permissions before confirming the scope.

What if the answer is unclear?

The solution can ask for more information or route the request to a person. We test representative and uncertain cases before launch.

START WITH A REAL NEED

Build AI around the way your business works.

Who needs help? What do they need to know? What should happen next?

Plan an AI solution